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Case Study·12 min read·January 2024

Case Study: T-Hub, From Incubator to Institution

How we helped India's largest government-backed incubator become a category-defining brand.

T-Hub came to us with a problem that looked like a communications problem but was actually a positioning problem. They were the largest startup incubator in India by almost any metric. They were also competing for attention against private accelerators, VC-backed programs, and global names.

The brief

Position T-Hub not as an incubator among many, but as the category-defining institution for India's startup ecosystem. The audience was threefold: startups seeking support, corporates seeking innovation partnerships, and government stakeholders seeking proof of impact.

The insight

Private accelerators compete on access: to capital, to networks, to mentors. T-Hub's advantage was not access. It was legitimacy. Government backing, physical scale, and a decade of track record created a form of credibility that no private program could replicate. We positioned around that.

The insight was simple: T-Hub is not a startup program. It is where India's startup economy gets its credibility certified.

The execution

  • Repositioned the brand narrative from "incubator" to "institution."
  • Developed a content strategy built around T-Hub alumni success stories, not program features.
  • Designed event communications that positioned T-Hub as the convening authority for Indian entrepreneurship.
  • Built a media relations approach that resulted in consistent national coverage.

The result

T-Hub is now consistently referenced as a brand, not just a program. Coverage shifted from feature mentions to institutional profiles. Partnership inquiries from corporates and international delegations increased significantly. Most importantly, the language the ecosystem uses to describe T-Hub changed, which is the truest measure of category success.

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